Here at Essayonara ( hereinafter “ We”, “Company” ) and our website essayonara.com ( hereinafter the “ Website” ) we may respect your privacy and we are committed to processing personal data of our users/customers in a secure manner in accordance with our legal obligations. According to the requirements listed in the European General Data Protection Regulation (GDPR) the Company has described legal basis for processing your personal data.
By using the Services, placing an Order, you agree to have your Personal Data collected, stored and used by the Company as described in the Terms and Conditions and in Privacy Policy. This Privacy Policy sets out how we may use, process and store your personal information. If such personal information can directly or indirectly refer to you as a natural person, such information consists your “Personal Data” and shall be protected by us with a strict accuracy. Below we explain how we collect, use, and share information about you, along with the choices that you have with respect to that information.
1. Visitor Information
When you visit our website, we collect information about your web browser and operating system. This data helps us assess the quality of our site's content and ensure it functions properly. By utilizing the information gathered, we implement updates to enhance the overall user experience and deliver optimal performance across all platforms.
2. Cookies
To carry out analyses, our Marketing Department relies on Google Analytics. This tool uses users' "cookies" to collect broad information about internet usage and visitor behavior, without capturing any personal details. The data is then transmitted to Google, from which we receive a range of analytical marketing reports.
3. Personal Details
When you decide to become our customer, we'll ask for personal and contact information necessary to process your payment and stay in touch regarding your order (such as using email for notifications and phone numbers for urgent situations during appropriate hours). All your personal and contact data is securely maintained by essayonara.com and is used exclusively for order-related matters. Under NO circumstances will it be disclosed to any third parties.
We may collect different types of personal details from you, such as:
Why these data is needed:
4. How you can request your data deletion
You may request that we erase certain or all personal information we have collected from you. To initiate a deletion request, please send an email to hello@essayonara.com. You can also authorize someone in writing to make the request on your behalf.
To protect your privacy and ensure security, we will verify your identity by asking for the email address associated with your account on our site, your billing address, and the last four digits of a credit or debit card we have on file. If you do not have an account with us and request deletion of your personal data, we have no reasonable way to confirm your identity, as we do not link IP addresses, device identifiers, or other automatically collected information to specific individuals. Therefore, if you do not have an account with us and request access to or deletion of your personal information, we cannot process your request at this time.
There will not be any discrimination against you for exercising these rights.
5. Links
Our website may include links to external resources, but we are not accountable for any information or services they provide.
We continually review and update our Privacy Policy, so we encourage you to revisit this page regularly to stay informed of any changes.
6. Your responsibilities
Please carefully review our Privacy Policy. If you provide us with personal information about other individuals, we will use that data solely for the specific purpose for which it was provided. By submitting this information, you confirm that you have the right to authorize us to process it on your behalf in accordance with this Privacy Policy.
Keep your personal data confidential and secure.
7. Your rights
You have the option not to share your personal data with the Company. Should you choose this, you can still visit and browse the Site, but we will be unable to offer our services or process transactions without your personal information.
You can disable cookies through your browser settings. By refusing or deleting cookies, you may continue to use the Site and view its pages, but certain features and services may not function correctly.
If you prefer that we do not use your data for marketing purposes, you can opt out by emailing us at hello@essayonara.com.
You can exercise the following rights by contacting us at hello@essayonara.com:
Right of Access: You are entitled to request information about yourself, including:
Right to Rectification: You have the right to ask the Company to correct any inaccurate personal information we have about you.
Right to Object: You can object to our use of your personal data for profiling or automated decision-making. We may use your data to determine if certain information is relevant to you, such as customizing emails based on your behavior.
Right to Data Portability: You are entitled to transfer your data to another service or website. We will provide you with a copy of your data in a readable format for this purpose. If you request and it is technically feasible, we will transfer the data directly to the other service on your behalf.
Right to Erasure ("Right to be Forgotten"): You may request that we delete any personal data we hold about you if it is no longer necessary for us to retain it for your use of the Website.
Right to Complain: You have the right to complain about how the Company uses your data. Regarding access to your information, we will provide the requested details within one month unless there is a justified reason to expedite the process.
8. Security
We have implemented security and organizational measures and procedures to protect the data we collect and store. All our employees and contractors are required to adhere to our security policies and data processing agreements, ensuring they maintain appropriate technical and organizational measures.
All connections to our Site are encrypted using SSL.
We use servers that comply with strict international data security standards, including ISO 27001.
Our servers are certified under PCI DSS Level 1, ISO/IEC 27001:2013, and SOC 1 Type II.
You acknowledge that no security infrastructure is perfect; data transmissions cannot be guaranteed to be 100% secure, and there may be some security risks.
You are responsible for keeping your login information and password confidential.
If you believe your privacy has been breached, please contact the Company immediately at hello@essayonara.com.
9. Location of Personal Data Processing
The personal data collected by the Company is processed at our offices. As an international organization, we may have branches and departments in other countries. Our Research and Development department operates from secure premises. Employees and contractors in this department are bound by relevant agreements and internal policies.